FAQ's

I have just placed an order, when will it ship?

All orders are packed and shipped within 48 - 72 hours of ordering.

If you don't have a tracking number please Contact Us.

 

What if there is an issue with my order?

Please contact us immediately. We offer a 100 % money-back guarantee for defective or damaged products.

 

Can I cancel my order after it has been placed?

Unfortunately, we cannot cancel the order after it has been placed. 

 

If you have misspelt or have entered the incorrect address?

Please Contact Us immediately – Extra charges may apply (unlikely).

 

I have a question that wasn't answered, can you please help?

Please Contact Us and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly. Thank you.